Our Process
From your first consultation to final walkthrough, discover the six-step process that ensures every Lush Landscape project is completed on time, on budget, and beyond expectations.
A Clear, Proven Process from Start to Finish
We have refined our project workflow over hundreds of installations to eliminate surprises and keep your project on track. Here is exactly what to expect when you work with Lush Landscape.
Your Project in Six Steps
Free On-Site Consultation
We visit your property to understand your vision, assess the site conditions, and discuss your budget and timeline. This is a no-pressure conversation where we listen first and offer ideas second. We review drainage patterns, soil conditions, sun exposure, and existing features to ensure our recommendations are practical and well-suited to your property. There is no cost and no obligation.
Custom Design and Detailed Quote
Based on our site visit, we prepare a custom project plan that includes material specifications, a visual layout, and a detailed quote. Every line item is transparent, covering materials, labour, equipment, permits, and site cleanup. You will know exactly what you are paying for before any work begins. We walk through the plan with you and make revisions until it matches your vision perfectly.
Permits and Pre-Construction
If your project requires a municipal building permit, conservation authority approval, or utility locates, we handle all of it. We prepare and submit the applications, coordinate with local authorities, and schedule any required inspections. We also notify you of any neighbourhood considerations and confirm the project start date once all approvals are in place.
Expert Installation
Our experienced crews arrive on the scheduled date with all materials and equipment. Installation follows industry best practices: proper excavation depth, graded and compacted gravel base, screeded bedding layer, and precision cutting for a clean, professional finish. Your project lead oversees every phase and is your single point of contact throughout. We maintain a clean, organized job site and communicate daily progress updates.
Quality Inspection and Walkthrough
Before we consider the project complete, your project lead conducts a detailed quality inspection. We then schedule a walkthrough with you to review every element of the finished work. If there is anything that does not meet our standards or yours, we address it immediately. You do not sign off on the project until you are completely satisfied.
Warranty Activation and Ongoing Support
Once the walkthrough is complete, we activate your written workmanship warranty covering up to 10 years. We also provide you with a seasonal maintenance guide tailored to your specific installation. Our team remains available for questions, maintenance advice, and future projects. Many of our clients come back season after season to add new features to their outdoor spaces.
What You Can Expect from Every Lush Landscape Project
On-Time Delivery
We provide a realistic project timeline before any work begins and hold ourselves to it. Most residential projects are completed within the quoted schedule, weather permitting.
No Hidden Costs
Your approved quote is the price you pay. We do not add surprise charges for materials, equipment, or cleanup. If an unforeseen issue arises, we discuss options with you before any additional cost is incurred.
Responsive Communication
Your project lead is available by phone, email, or text throughout the project. You will receive daily progress updates and advance notice of any scheduling changes.
Clean and Respectful Worksite
We protect your lawn, driveway, and landscaping during construction. At the end of every work day, we clean the site and stage materials neatly. Final cleanup includes removal of all debris and construction waste.
Premium Materials
We source pavers, natural stone, aggregates, and plantings from reputable Canadian suppliers. Every material is selected for durability, aesthetic quality, and suitability to Ontario climate conditions.
Industry Best Practices
As Landscape Ontario members, we follow established standards for base preparation, drainage, grading, and installation. These practices are what separate a project that lasts a decade from one that needs repair in two years.
0+
Successful Project Completions
0%
On-Time Delivery Rate
0
Average Client Satisfaction
0
Year Workmanship Warranty
Common Questions About Our Process
Ready to Get Started?
Book your free consultation today and take the first step toward the outdoor space you have been dreaming about.
Book Free ConsultationReady to Transform Your Outdoor Space?
Get a free, no-obligation estimate from our landscaping experts. Most projects quoted within 48 hours.
Spring 2026 booking now open. Limited project slots available.